Terms of Service

Last updated: November 2025

By accessing or using the website and services of Neil Enterprises - Varsity Line, you agree to the following Terms of Service. If you do not agree with these terms, please do not use our website or place orders with us. You may use our website only for lawful business purposes, and you agree not to interfere with its operation or security in any way. If you create an account, you are responsible for maintaining accurate information and securing your login credentials. We may suspend or terminate accounts that violate these terms.

All orders placed with us are subject to acceptance, and we reserve the right to refuse or cancel any order. Pricing, product availability, and lead times may change without notice. Most products we offer are custom and made to order, meaning all sales are final once an order is placed unless otherwise required by law or agreed to in writing. Please review all specifications, proofs, and order details before confirming your purchase. Shipping terms and delivery information are governed by our Shipping Policy, and by placing an order, you agree to that policy.

Because our products are custom, returns and refunds are only permitted when an item arrives damaged or incorrect. You must notify us within 30 days of receiving your order, and each claim is evaluated individually. For full details, refer to our Returns & Refund Policy. All content on our website—including product images, designs, text, and branding—belongs to us or our licensors and may not be copied, reproduced, or used without written permission. Any confidential information you receive from us, including pricing or product specifications, must be kept confidential and used only for internal business purposes.

Our website and services are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted access or error-free operation. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our total liability for any claim is limited to the amount you paid for the order in question. You agree to indemnify and hold us harmless from any claims resulting from your misuse of our website or violation of these terms.

We may update these Terms of Service from time to time, and any changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of the revised terms. These terms are governed by the laws of Illinois, and any disputes must be resolved in the appropriate courts located in that state.

If you have any questions about these Terms of Service, please contact us at web@neilvarsityline.com.